We can understand the frustration when you get a prompt while sending a message to your favorite person, this person is not available on Messenger. Yes, it is frustrating when you are excited to talk and make connections, and after some time, you find that they are no longer available on the platform. where did they go? In today’s article, we will discuss what it means when it says this person is unavailable on Messenger and how to fix it. let’s find out!

Why does it say this person is unavailable on Messenger?

If you can’t chat and connect with someone on a widely used instant messaging platform, what else is there to do? We know that apps are prone to errors. However, you need not worry as we will assist you in checking the reasons and try to solve them.

Here are some possible reasons that could be behind this problem:

• Deleted or Inactive Account: Well, if the user you’re trying to chat with has deactivated or deleted their Facebook or Messenger account, or both, you may see an unavailable message.
• account has been suspended: If the person you’re trying to reach has violated Messenger’s Terms of Service and Guidelines, it’s likely that their account has been temporarily suspended or permanently banned.
• You have been blocked: Users get the option to block someone on Facebook, Messenger or both. You can see Facebook updates from someone who blocks you on Messenger only. However, Facebook restricts all communication and if they have blocked you on both platforms then this message appears in the chat box.

• Software errors or bugs: Apart from the above-mentioned reasons, there is a possibility that Facebook or Messenger may face technical difficulties or crashes. This can make a person temporarily unavailable on Messenger.
• Bad network connection: Problems with network connectivity due to unstable Internet may affect the functionality of Messenger.
• Privacy Settings or Restrictions: That person may have privacy settings or restrictions enabled that prevent you from contacting them through Messenger.

Now that you know the reasons behind the prompt This person is unavailable on Messenger, let’s fix them!

Method 1: Check their account status

You may see the message: This person is unavailable on Messenger if his account has been suspended or he has deleted/deactivated his account. In such cases, if you have an option to connect with them on any other social media platform, reach out and ask them directly.

If their account is suspended, you may have to wait for some time to be able to chat with them on Messenger until the period expires and they recover their suspended account. You can even reach out to them through a mutual friend, if any!

Method 2: Ask them to unblock you

Firstly, for this you have to be sure that they have blocked you on Facebook or Messenger or both.

• Check your Facebook friends list and check if you can see their profile or posts.
• You can create another account and search them too. If you get their account from the new account, it indicates that they have blocked you.
• Contact a mutual friend and ask if they can view the Facebook profile of the targeted user.

Once it is confirmed, contact them and ask them to unblock you.

Read also: how to remove someone from messenger on android

Method 3: Log out, restart the device, and login again

If there are temporary glitches with the app, this will resolve them. However, you cannot log out of Messenger directly. Instead, you’ll need to log out of Facebook first. Check out our guide on 3 Ways to Log Out of Facebook Messenger. Once logged out, restart the device and log in again.

In conclusion, we hope that our guide has helped you to identify the causes of the problem, This person is not available on Messenger to fix it accordingly. However, be sure to respect the person’s privacy and decisions. If you have any query or suggestion, let us know in the below comment box.