There are only a few games that let you explore space and uncover new worlds; Star Citizen is one of them. However, when a glitch or error code like 15007 prevents you from playing, the whole experience becomes frustrating. If you are looking for solutions to fix Star Citizen error code 15007, read on below.
How to fix Star Citizen error code 15007
Star Citizen error code 15007 results from login problems indicating error message Account data update failed. Synchronizing account data with Game Network either failed or timed out. To resolve this issue, we have introduced several troubleshooting solutions below. Let’s try them!
What causes Star Citizen error code 15007?
Several factors can lead players to encounter this error code. Here are a few of them:
- network problems
- rsi service issue
- old launcher
- vpn interference
- wrong windows hosts file
After identifying the reasons, let’s try the solutions below:
Method 1: Basic troubleshooting methods
These are some basic troubleshooting steps; We suggest trying them out before moving on to more advanced solutions.
1a. Troubleshoot network issues
A slow or unreliable network can cause problems for Internet-dependent programs like Star Citizen. You can solve this by switching to a different service provider or increasing your network speed. Read this article to know how you can increase internet speed in Windows 11 if you cannot change service provider.
1b. wait for server uptime
If the servers are experiencing downtime or heavy traffic, this can lead to error 15007. Given that Star Citizen is still in development, such issues are to be expected from the technical side. To confirm the server status, you can check the official Robert Space Industries page. If there are any technical issues, please wait until they are resolved.
Method 2: Update Launcher
Since the game is in constant development, it’s important to regularly check for updates and make sure you have the latest launcher version. The development team often introduces changes, and these new features may conflict with older launchers, causing problems. So, to fix Star Citizen error code 15007, you can check for updates from the official page.
Method 3: Update graphics driver
For smooth game performance, a graphic card is essential. If your graphics card is out of date, it can cause complications with the game. To update this important PC component, read our guide on How to Update Graphics Drivers in Windows 11 and Fix Star Citizen Error Code 15007.
Read also: Can you get Star Citizen on Xbox One?
Method 4: Update Windows
An old device can also cause problems due to bugs. Your operating system may also be conflicting with the new game. So, to resolve this error code, update your PC by following the steps in our guide on how to download and install Windows 11 Update.
Method 5: Disable VPN or Proxy
Enabling a VPN or proxy can also cause Star Citizen error code 15007. In such cases, it is essential to disable the VPN service as it changes your IP address and location, potentially causing game disruption. To turn off VPN, you can refer to our guide on how to disable VPN and proxy on Windows 10.
Method 6: Fix Windows Hosts File
Although it is rare, it is possible that the hosts file contains incorrect RSI server data. You can fix this by simply deleting the entries. Here are the steps that can help you fix Star Citizen error code 15007 and get back to gaming:
1. Search notepad in the search bar and then click open,
2. Copy the below mentioned code in notepad.
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
3. Save the file as host and close notepad,
4. Now, Find %WinDir%\System32\Drivers\Etc Select more in your system File Folder icon.
5. Right click on hosts file and rename the file as host.old.
6. Move the previously created hosts file to %WinDir%\System32\Drivers\Etc folder.
Comment: You may be prompted to enter the administrator password, enter relevant inputs, and then select Continue.
Read also: Fix Star Citizen Crashing in Windows 10
Method 7: Reinstall Launcher
You can also try to resolve Star Citizen error code 15007 by uninstalling the launcher and then reinstalling it. This process will delete all previous files, potentially deleting any corrupt files that may be causing the error.
1. Open your PC’s Settings by pressing windows + i,
2. Then, click on apps,
3. Click and select Star Citizen from the list uninstall,
4. Confirm by clicking uninstall on pop-up.
5. restart your pc.
6. Go to the official website of Star Citizen and log in,
Now you can download and install the game once again.
Method 8: Contact support
If none of the methods are effective, you can reach out to the help center via the official Twitter account star citizen Or you can also visit their official support page and submit a request.
We are sure that this article has solved your curiosity about the solution star citizen error code 15007, If you have any further questions, please feel free to ask in the comments section below. Thank you for reading.