The peacock has added its colorful feathers to the old hat of video streaming services. While its free ad-supported and premium tier with extensive content library sets it apart from the competition, sometimes its colors fade. Many users have encountered the premium service occasionally not working and triggering Please try accessing Peacock from a more secure device Mistake. Now what does this mean and how to fix it? Read more to find out.
How to Fix Please try to access Peacock from a more secure device error
Several users have raised complaints of being greeted with the error message discussed by Peacock that bans them from streaming content on the platform. Here are some reasons that can cause this:
- poor internet connection
- old app
- Server downtime issues
- corrupted cache files
Let’s see how to fix the error.
quick reply
Restart the device and try to stream content on Peacock’s official website via web browser. If this doesn’t help, clear cache data for the Peacock app:
1. open Adjustment tap more Apps,
2. Select peacock tv from the list.
3. Tap on storageAfter clear cache,
tip: Public Wi-Fi connections may not be secure enough. Peacock recommends that if the device is connected to public Wi-Fi, switch it to a private connection or use cellular data to avoid such errors.
Comment: Since smartphones do not have the same setting options, they vary from manufacturer to manufacturer. Therefore, ensure correct settings before making any changes on your device. Steps performed Samsung S22 5GAs shown in the pictures below.
Method 1: Improve Internet Connectivity
Slow, weak and unstable internet connection may cause slow loading time and video streaming may get interrupted with such errors. Well, all you need to do is check the speed first, which you can do on Speedtest by Ookla. If there are any discrepancies, they should be corrected. Check out our guide on how to increase internet speed on your Android phone.
iOS users can check out our blog How do I fix slow internet on my iPhone.
Method 2: Wait for server uptime
Many times the official server is down or under maintenance. You will get an error message when you try to stream under such circumstances. Unfortunately in this situation you cannot take any immediate action, but you can wait and try again later. Check server status on Downdetector for Peacock.
Method 3: Clear cache data
Cache files for Peacock app that have not been cleared for a long time may become corrupted or damaged, which usually triggers the error discussed. To get rid of the error you can clear the files:
1. open Adjustment tap more Apps,
2. Select Peacock App from list.
3. Tap on storageAfter clear cache,
Check if the error is fixed.
Also read: 25 best video streaming apps
Method 4: Disable Active VPN Service
Peacock does not distribute its services or all content in many regions of the world. If you have connected the device to a VPN service to stream content, chances are that is why it displays the error message. , Please try accessing Peacock from a more secure device. We recommend that you turn off the VPN to fix this error.
1. open Adjustment tap more relationship,
2. Tap on More connection settings,
3. Tap on vpnSelect the service you’re using and tap Forget,
Method 5: Remove Viruses and Malware
To run the Peacock streaming service smoothly, you need to make sure that the device is in optimal condition and not infected with any malware that you don’t know about. You can scan the device to remove any of the following:
1. open Adjustment tap more Battery and device care,
2. Tap on device security choose more scan phone,
Doesn’t your phone have built-in antivirus software? Well, you can download any free antivirus software from our top recommendations to rid the device of all malware and viruses.
Method 6: Update Peacock App, then Device
Older apps or devices may be vulnerable to potential threats, security bugs, and glitches. Since you are facing issues streaming on the Peacock app, we suggest you update it and also update your smartphone.
1. Open Google Play Store And search for Peacock app.
2. Tap on Updates,
3. Launch Now AdjustmentScroll down and select software update,
4. Tap on Download and install And then follow the on-screen instructions.
Method 7: Contact Peacock Support
If the – Please try accessing Peacock from a more secure device error still persists, you can contact Peacock customer support for further assistance. It is important to get to the root cause of the error.
Also read: How to get a 7-day free trial of Peacock Premium
Method 8: Reinstall Peacock App
If updating the Peacock app didn’t help, we suggest you uninstall and reinstall it. Doing so will load new files in place of all old corrupted files, which can potentially fix the error.
1. Launch Google Play Store Find more Peacock Application.
2. Select Uninstall,
3. After uninstalling, tap to install To reinstall it.
Check if you can stream content on the Peacock app.
This concludes our guide on fixing this Please try to access Peacock from a secure device error and we hope this helped you. If you have any questions or suggestions for us, let us know in the comments section below. Stay connected to TechCult for more such app related issues.