Email has a myriad of personal and business possibilities. Did you receive an important email with an important attachment and in an unfortunate circumstance, Gmail decided to do the hard work of receiving it? Frustrating, isn’t it? We will help you solve the problem of Gmail not downloading attachments on Android. let’s get started.
How to fix Gmail won’t download attachments on Android
Google’s user-friendly email platform has made managing email easy. Users can easily share photos, audios, videos and documents directly from the device or as attachments from Google Drive. However, there are occasional instances where Gmail becomes problematic and hinders recipients from downloading attachments.
tip: If you’re using the Gmail app, log in to your account using a browser. If you are already logged into Gmail on the browser and still facing the issue, change it.
quick answer
to fix the problem, Ensure proper internet connectivity And restart gmail, If this doesn’t help, clear cache data,
1. open Adjustment tap more apps,
2. Select Gmail tap more storage,
3. Tap on clear cache,
Why can’t I download attachments from my email?
Here are some reasons why you might be having trouble downloading attachments from your emails in Gmail:
- internet connectivity issues
- lack of storage
- corrupted cache data
- software bug
Method 1: Basic troubleshooting
These are some basic things you should try first. If they work for you that’s amazing. If not, there are other methods that may require some extra work, and you can follow them.
Method 1a: Restart the device, then Gmail
Sometimes such errors are the result of temporary glitches. You can easily fix them by restarting the device and then the Gmail app.
Method 1b: Login to Gmail again
When you log out of Gmail and log back in, it refreshes the account settings and establishes a connection with the servers once again, which resolves such minor issues. Follow our guide on how to sign out or log out of Gmail.
Method 1c: Ask the sender to resend the email
You can ask the sender to resend the email with a specific attachment. If the problem was with the previous mail or attached file, it will be resolved.
Method 2: Troubleshoot Internet connectivity
Slow and unstable internet connections can cause problems with downloading attachments on Gmail. From now on, improve network connectivity to fix this. Check out our guide on how to increase internet speed on your Android phone.
Method 3: Allow seamless data transfer
If you are not able to download attachments on Gmail even after connecting the device to a better internet source, then there are some settings you need to make sure like data saver or background usage.
Method 3a: Disable Data Saver and Battery Saver
Battery Saver or Power Saving restricts the use of resources from the background that would cause such problems. Follow the steps to disable it:
1. open Adjustment,
2. Tap on Battery and device careAfter Battery,
3. Toggle Off power saving,
Similarly, Data Saver limits the speed of data usage. Follow the steps to disable it:
1 in Adjustmenttap on relationship After data usage,
2. Tap on data saver and toggle off turn on now,
Read also: How to Restore Deleted Drafts in Gmail
Method 3b: Allow background data
If you are connected to the internet using mobile data, make sure that background data usage is not limited to Gmail as this may interfere with downloading attachments.
1. open Adjustment tap more apps,
2. Scroll Down Gmail and tap on it.
3. Tap Now mobile data and toggle on allow background data usage,
Method 4: update gmail
Older apps are prone to bugs and glitches that can cause such errors in their functionality. You can update the app to fix them.
1 in google play storesearch for Gmail,
2. Tap on Updates,
Method 5: Clear the Gmail App Cache
Sometimes the cache data stored by the apps gets corrupted which causes problems with the working of the app. This is probably the reason why Gmail is not downloading attachments on Android devices.
1. Follow the path: Settings > Apps > Gmail,
2. Tap on storageAfter clear cache,
Method 6: Fix native app glitch
Sometimes the app encounters unusual errors that can be resolved by the user. You can force-stop the app and start it again or disable it and then enable it again.
Method 6a: Use Force Stop
Usually when an app becomes unresponsive or misbehaving, force-stopping it ends its running process and gives it a fresh start.
1. Follow the path: Settings > Apps > Gmail,
2. Tap on force stop,
3. now restart device, and then open Gmail, Check if you are able to download attachments now.
Read also: How to Know If Someone Blocked You on Gmail
Method 6b: Disable, then Enable, Gmail App
When you disable an app, it prevents it from using the device’s system resources. Once enabled, it refreshes the app and the process fixes minor software glitches. Follow the steps mentioned below:
1. Follow the path: Settings > Apps > Gmail,
2. Tap Now disable,
3. Now to enable it apps in the menu Adjustmentpat filter and sort icon,
4. Under filter bychoose disabled tap more Ok,
5. Select Gmail Tap More from the list Able,
Method 7: Reinstall the App
Lastly, if the error still persists, we suggest that you reinstall the Gmail app. This will replace corrupt or missing files and ensure bug fixes. follow the steps:
1. Open google play store find more Gmail,
2. Tap on uninstall,
3. Once done, to install this and log in in your account.
Now check whether you are able to download the required attachments successfully.
Where does Gmail download attachments on Android?
Gmail attachments on Android are usually downloaded to the Downloads folder or similar location in the device’s internal storage. This makes it easy for you to access and manage files after you’ve downloaded them.
recommended: 14 Best Free Gmail Alternatives
We hope our guide has helped you solve it Gmail doesn’t download attachments on Android Issue. If you have any question or suggestion for us then let us know in the below comment box. Stay connected with TechCult to fix such app related problems.