Group chats are fun, right? Acquired by Microsoft in 2011, GroupMe became an instant hit due to its wide range of features. Messaging platforms were at their peak, group chats became a necessity and this platform enabled users to create and manage groups for conversations. However, over time users have complained of facing many issues on the platform which they find difficult to resolve. Well, you can connect with GroupMe chat support via email or phone number and we will show you how to do that.

How to contact GroupMe support

GroupMe was designed for both web and mobile use, making it an ideal tool for social gatherings, organizing events, discussing projects, teamwork, and more. It enabled users to send text messages and share pictures, videos, and documents. However, like any technology, issues arise here too and the GroupMe support team is available to help users resolve them. Let’s see how to reach them.

quick reply

You can access GroupMe support through the app by following these steps:

1. open GroupMe and tap on your profile pictureAfter Help Center,

2. Tap on contact support,

3. In the Help page, enter your query and tap get help,

Method 1: Via GroupMe Mobile App

You can follow these steps on your Android device or iPhone to reach the support team directly through the app. follow the steps:

1. Open group me Tap on the app and your profile picture On the lower right corner.

2. Click on Help Center From the menu.

3. under Helptap on contact support,

4. You will be redirected support page, Enter your query in the text box and tap get help,

5. If you don’t find any help from the search results, tap Provide your email address and a support agent will contact you,

6. Enter your email ID in the box and tap confirm,

Method 2: Through GroupMe website

Now if you use GroupMe on your PC through their web version, follow the steps below to contact their support:

1. Go to the official GroupMe website, and click Help At the top.

2. Type your issue in the text box and then press enter key.

3. You will get many search results on the screen. Select the appropriate solution from the list.

4. If you want more help, scroll down and click contact support,

5. On the next page, enter characters to verify yourself and you will be redirected live chat support,

Also read: Why won’t GroupMe let you log in?

GroupMe support phone number

GroupMe only provides support through its app and website. The best way to contact them is through the GroupMe support email. There is no phone service provided by the team.

Why do users connect with GroupMe support?

Well, it’s clear that support teams are created to help, users usually connect with GroupMe support to seek help on technical issues, clarify app features and functionalities, resolve account-related issues, etc. Some of the common reported issues faced and accessed by users are support for:

• App lagging/crashing
• Not receiving information
• Login issues
• Unable to sync across devices

recommended: How to delete groupme account

We hope our guide has helped you reach groupme support And get solution to your problems. If you have any questions or suggestions for us, let us know in the comments section. Stay connected to TechCult for more such information related to the app.