Slang.aiestablished in 2018 by the Arjun Sambwani and Rahul Sundaram, using artificial intelligence to transform the phone call experience for brick-and-mortar businesses. Slang.ai has created an AI-powered automated phone call answering service for retail stores and restaurants that can handle a wide range of customer queries, including Answering questions, taking reservations, and providing updates Like notifying businesses about callers running late. With integration capabilities with popular reservation systems like OpenTable and Resy, Slang’s AI seamlessly streamlines customer service processes.

Empowering Restaurants and Retailers with Voice AI

Slang’s success lies in its large dataset of user conversations, which allows its AI to understand the nuances of human language and provide accurate and helpful responses. This ever-learning system continuously improves as it interacts with more and more customers, adapts to their needs and delivers exceptional service.

Eliminating the frustrations of traditional phone experiences

By leveraging Slang’s AI, businesses can unlock many benefits. First, this Frees human employees from answering routine calls., enabling them to focus on providing personalized customer service. This change in workload can be significant. Increasing customer satisfaction and ultimately increasing revenue. Additionally, Slang’s AI automates tasks like reservations and inquiries, allowing businesses to work more efficiently and streamline their operations.

Availability

Slang.ai’s customer base spans a variety of industries, including Restaurants, retailers, and other businesses that receive a lot of phone calls.. While currently available in the United States and Canada, the startup plans to expand its services further.

Advanced features

Slang.ai’s state-of-the-art virtual assistant features including Soundscape and personalization, enabling businesses to create unique and engaging phone experiences. The integration of analytics platforms empowers businesses to gain valuable insights. Call volume, successful resolutions, and optimal calling timesallowing them to improve their customer service strategies.

Pricing options

Pricing begins for Slang.ai’s autoresponder service. $199 per month for the starter packageCatering to businesses with up to 500 monthly calls.

• For more complex requirements and higher call volumes, The Growth Package is available for $299 per month..
• Finally, The Rocket package, priced at $599 per month.Designed for businesses handling up to 2,500 calls per month.

Collecting $20 million.

In an exciting announcement, Slang.ai, a San Francisco-based startup, has emerged from stealth mode with an impressive $20 million in Series A funding. The funding round was led by prominent investors such as Homebrew, Stage 2 Capital, Wing VC, Underscore VC, Active Capital, Colloid Capital, Path Ventures, and Intuitive Truth Ventures. Notably, celebrity chef Tom Colicchio, Behance founder Scott Belsky, and executives from Snap and Zoom also attended, showing strong support and endorsement of Slang’s vision.

Slang.ai’s AI-powered automated phone call answering service offers retail stores and restaurants an invaluable tool to improve their phone call handling. By leveraging AI technology, businesses can provide accurate, helpful and personalized services to their customers, ultimately leading to better customer satisfaction and increased revenue. With Slang.ai, businesses can unlock the full potential of voice AI, create remarkable experiences and establish themselves as leaders in their respective industries.

Source: The Slang.ai Blog